Anger Prevention: Beyond Anger Management. Washington Physicians Health Program. Seattle, WA.

Resolving & Preventing Conflicts. King County Local Hazardous Waste Management Program. Seattle, WA.

Team-Building, Positive Communication & Conflict Prevention. Whitman Hospital & Medical Center, Colfax, WA.

Overcoming Workplace Negativity: Engage with "Yes!" American Medical Response. Tukwila, WA.

Conquering Your Cravings: Alcohol, Drugs, Nicotine, Food. Annual Northwest Conference on Behavioral Health & Addictive Disorders. Bellevue, WA.

Positive Communications and Negotiations: Engage with "Yes," No Matter What! Labor and Employment Relations Association, Seattle, WA.

Mentoring & Mediating: Constructive Strategies for Difficult Situations. Association of Washington Public Hospital District CEO Retreat. Leavenworth, WA.

Dealing with Anger (Your Patients’ and Your Own). Schick Shadel Hospital. Burien, WA.

Navigating Change, Turmoil, Surprises & Setbacks: Advance Your Team No Matter What! Kadlec Regional Medical Center. Richland, WA.

Dealing with Angry & Difficult Employees: Coaching Strategies. Sebris Busto James Law Firm. Bellevue, WA.

Resolving Conflicts during Rapid Change. Pacific Northwest Organizational Development Network. Seattle, WA.

Leading with “YES” for Optimal Success. Strathcona Upper Island Safety Conference, Campbell River, BC.

Performance Management: Goals, Progress & Feedback. (Co-facilitated) Perkins Coie, Seattle, WA.

Perfectionism & Procrastination for Counselors and Clients. Northwest Conference on Behavioral Health & Addictive Disorders. Bellevue, WA.

Conflict Resolution Skills for Leaders. Project Management Institute, MEGA SeminarsWorld. Orlando, FL.

Inspiring Your Team (and Yourself). American Association of Healthcare Administrative Management - Inland Empire Chapter #10, Richland, WA.

Developing Resilience during Stressful Times. Boeing Management Association, Everett, WA.

Navigating Change & Turmoil (without Distress). Tri-State Memorial Hospital, Clarkston, WA.

Proactive Teamwork to Rid Negativity, Criticism & Complaining. Grays Harbor Community Hospital. Aberdeen, WA.

Overcoming Procrastination & Perfectionism Now! Association of Washington Cities, Labor Relations Institute, Yakima, WA.

Win/Win Negotiations and Feedback. The Boeing Company, Renton, WA.

Preventing Resistance in Mediation: Our Clients' & Our Own. ADR Section, King County Bar Association. Seattle, WA.

Nipping Negativity for Optimal Teamwork. Management Retreat, Summit Pacific Medical Center, Elma, WA.

Creating More Powerful and Effective Relationships between Board Chairs and Executive Directors. 501 Commons, Seattle, WA.

Stress, Resilience & Positive Communication. The Boeing Company, Renton, WA.

Cross-Cultural Aspects of Communication and Conflict. Trident Seafoods, Seattle, WA.

“Dicey” Conversations in Difficult Situations. Valley Medical Center. Renton, WA.

Goal-Driven, Mood-Driven & Barrier-Driven Thinking. Puget Sound Association of Industrial/Organizational Psychologists. Redmond, WA.

Turn Negative Situations into Positive Outcomes. Grays Harbor Community Hospital. Aberdeen, WA.

Personal Change in a Changing World: How to Alter Unwanted Habits. Washington Recreation & Park Association, Tukwila, WA.

Mediating Workplace Conflicts. Valley Medical Center. Renton, WA.

Enhancing Your Personal Excellence (without adding stress). Boeing Project Management Summit, Lynnwood, WA.

Resolve and Prevent Workplace Conflicts (Your Own and Others’). Washington Recreation & Park Association, Tukwila, WA.

Developing Resilience during Stressful Times. Boeing Management Association, Renton, WA.

Eliminate Self-Criticism, Worries & Grudges: Powerful Methods to Enhance Your Well-Being. 28th Annual Northwest Conference on Behavioral Health & Addictive Disorders. Bellevue, WA.

Workplace Bullying: How to Recognize and Intervene. Valley Medical Center. Renton, WA.

Preventing Disputes from Escalating: Cross-Cultural Aspects. Trident Seafoods, Seattle, WA.

Positive Communication for Positive Teamwork. Mercer Island Parks & Recreation. Bellevue, WA.

Developing Resilience during Stressful Times. Strathcona Upper Island Safety Conference, Campbell River, BC.

Dealing with Workplace Anger (Your Own & Others’). Strathcona Upper Island Safety Conference, Campbell River, BC.

Positive Perspectives for Positive Results: Your Patients' & Your Own. Olympic Physical Therapy, Seattle, WA.

Dealing with Workplace Anger (Your Own and Others’). Association of Washington Cities, Labor Relations Institute, Yakima, WA.

Developing Resilience during Stressful Times. Washington Recreation & Park Association, Tukwila, WA.

Engage Transitions with "YES!" Minimize Your Distress. The Boeing Company, Renton, WA.

Low Stress, Personal Advancement during Times of Turmoil. Lakeshore Clinic, Kirkland, WA.

Inspiring Your Team (and Yourself). Washington Recreation & Park Association, Tukwila, WA.

Conflict Resolution Skills for Leaders. Tri-State Memorial Hospital, Clarkston, WA.

Mastering Your Inner Voice during Mediation and Beyond: Abandon that Distressing Inner Critic. ADR Section, King County Bar Association. Seattle, WA.

Low Stress, Personal Advancement during Times of Turmoil. Leadership Development Conference, Washington State Medical Association. Chelan, WA.

Positive Communication for Team Enhancement. Mid-Columbia Libraries, Kennewick, WA.

Win/Win Communication for a Cohesive Team. Provider Retreat, Summit Pacific Medical Center, Union, WA.

Resolving & Preventing Conflicts: Core Competency for Leadership Development. Shannon & Wilson, Inc. Suncadia, WA.

Eliminating Angry Disruptions from Project Teams (Your Own and Others’). Boeing Project Management Summit. Mukilteo, WA.

Navigating Change & Turmoil. Management Retreat, Summit Pacific Medical Center, Centralia, WA.

Win/Win Negotiations: Engage with “YES!” Meeting Professionals International, Cascadia Educational Conference, Spokane, WA.

Exploring Career Options in Alternative Dispute Resolution (Panel). Washington State Bar Association, Seattle, WA.

Develop into The Person You Would Like to Be. Hotel 1000. Seattle, WA.

Dealing with Difficult/Disruptive Patients: How to Prevent Angry Outbursts. Washington State Podiatric Medical Association. Bellevue, WA.

Tough Moments in Mediation (Panel). ADR Section, King County Bar Association. Seattle, WA.

Engage Transitions with "YES!" Minimize Your Distress. Boeing Project Management Summit. Lynnwood, WA.

Navigating Change & Turmoil. AWPHD CEO/Administrators Retreat, Washington State Hospital Association. Seattle, WA.

Navigating Change & Turmoil. Lourdes Health Network & Prosser Memorial Hospital Retreat. Pasco, WA.

Developing Resilience in Stressful Situations. The Boeing Company. Renton, WA.

Creating Positive Experiences at Work: Optimize Your Thinking, Speaking and Relationships. King Eastside Community Services Office. Bellevue, WA.

Eliminating Stress: Developing Resilience. Washington State Healthcare Human Resources Association. Issaquah, WA.

Leading with “YES!” Hotel 1000. Seattle, WA.

Dealing with Angry/Disruptive Healthcare Providers. Washington State Society of Healthcare Attorneys. Seattle, WA.

Dealing with Anger during Mediation (Your Own and Others’). ADR Section, King County Bar Association. Seattle, WA.

How to Prevent Workplace Anger (Your Own & Others’). Employee Assistance Professionals Association. Seattle, WA.

Team Enhancement & Personal Advancement. Prison Pet Partnership, Washington State Department of Corrections. Purdy, WA.

Emcee, Annual Awards Ceremony. International Coach Federation. Seattle, WA.

Developing Resilience in Stressful Situations. Kadlec Regional Medical Center. Richland, WA.

Turn Conflict into Cooperation: Mediate Workplace Disputes. Project Management Institute, Global Congress. Vancouver, BC.

Turn Criticism & Conflict into Positive Communication. Kadlec Regional Medical Center. Richland, WA.

Conflict Prevention: Improve Your Relationships, Your Mood & Your Performance at Work. Asian Counseling and Referral Service. Seattle, WA.

Inspiring Your Team (and Yourself). Leadership Development Conference, Washington State Medical Association. Chelan, WA.

Aggressive/Disruptive People: Strategies to Prevent Angry Outbursts. Washington State Psychological Association. Seattle, WA.

Win/Win Communication: Leading & Negotiating with "Yes!" City of University Place, WA.

Self-Awareness & Self-Mentoring to Enhance Your Resilience. Faculty Development Days, University of Washington School of Medicine. Seattle, WA.

Dealing with Disruptive/Aggressive Healthcare Professionals. Johnson, Graffe, Keay, Moniz & Wick Law Firm. Seattle, WA.

Teambuilding. Pacific Medical Centers. Seattle, WA.

Navigating Change, Turmoil, Surprises & Setbacks: Advance No Matter What! Valley Medical Center. Renton, WA.

Disruptive/Aggressive Executives: How to Prevent Angry Outbursts. Pacific Northwest Organizational Development Network. Seattle, WA.

Mediation Skills. Episcopal Diocese of Olympia. Kent WA.

Approach & Resolve Your Conflicts. Kadlec Regional Medical Center. Richland, WA.

Conflict Mediation Skills for Managers & Supervisors. Asian Counseling and Referral Service. Seattle, WA.

Positive Communication: Resolve & Prevent Your Conflicts. Grays Harbor Community Hospital. Aberdeen, WA.

Resolve Your Conflicts without Waiting for a Mediator. Asian Counseling and Referral Service. Seattle, WA.

Ethical Workplace Relationships: Engaging with "Yes!" Kadlec Regional Medical Center. Richland, WA.

Dealing with Disruptive Physicians: Coaching Strategies. Providence Health & Services. Renton, WA.

Navigating Change, Turmoil, Surprises & Setbacks: Advance No Matter What! Red Lion Hotel. Seattle, WA.

Dealing with Disruptive People: Patients and Providers. Physicians Insurance. Seattle, WA.

Personal Accountability for Proactive Leadership. Valley Medical Center. Renton, WA.

Diversity Working Together: Positive Communication to Prevent Anger, Distress and Misunderstanding. Centralia College, WA.

Dealing with Disruptive/Aggressive People: Coaching Strategies. Episcopal Diocese of Olympia. Seattle, WA.

Navigating Turmoil: Positive Communication During Change. Washington State Healthcare Human Resources Association. Lake Chelan, WA.

Navigating Change, Turmoil, Surprises & Setbacks: Advance No Matter What! Society for Human Resource Management. Seattle, WA.

Increase Your Resilience in Life and Work. Washington State Department of Social & Health Services. Everett, WA.

Angry & Disruptive Physicians: Effective Coaching Strategies. Williams Kastner Law Firm. Seattle, WA.

Conflict Resolution for Project Managers: How to Turn Conflict into Cooperation for Project Success. Project Management Institute, MEGA SeminarsWorld. Orlando, FL.

Purge the Perils of Procrastination. Employee Assistance Professionals Association. Seattle, WA.

Mediation Skills for Managers. The Cascade Center for Public Service and Leadership, University of Washington. Seattle, WA.

Positive Communication for Project Success: Prevent Anger & Negativity with Win/Win Negotiations. PMI Northeast Ohio Chapter. Cleveland, OH.

Resolve Your Conflicts without Waiting for a Mediator. National Institutes of Health. Rockville, MD.

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